We strive to ensure a seamless and satisfying shopping experience for our valued customers. Our shipping policy outlines the details of how we handle the delivery of your orders.

1. Shipping Zones and Destinations:
We currently offer shipping to addresses within the United States and select international destinations. For international shipping, please refer to our international shipping section for more details.

2. Processing Time:
Orders are typically processed within 1-2 business days after payment verification. Please note that orders placed on weekends or holidays will be processed on the following business day.

3. Shipping Methods and Rates:
We offer several shipping options to cater to your needs, including standard, expedited, and express shipping. Shipping rates and estimated delivery times will vary based on the shipping method selected and the destination.

4. Shipping Confirmation and Tracking:
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information. This allows you to track the status of your package and estimated delivery date.

5. Estimated Delivery Time:
The estimated delivery time will depend on the shipping method selected and the destination. While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather delays or customs processing may impact delivery times.

6. International Shipping:
For international orders, please be aware that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. Delivery times for international orders may vary depending on customs processing.

7. Shipping Restrictions:
Certain products may be subject to shipping restrictions due to their size, weight, or destination. Additionally, we are unable to ship to P.O. boxes or APO/FPO addresses.

8. Order Changes and Address Updates:
Once an order has been processed, we are unable to make changes to the shipping address or shipping method. Please ensure that your shipping information is accurate and up to date before completing your purchase.

9. Delivery Issues:
In the event of any delivery issues or concerns, please contact our customer support team for assistance. We will work diligently to resolve any issues and ensure that you receive your order in a timely manner.

10. Contact Information:
If you have any questions or need further assistance regarding our shipping policy, please don’t hesitate to contact us via email at sales@gramoissanitediamond.com or through our contact form portal on our website.

Disclaimer:
Please note that our shipping policy is subject to change without prior notice. We recommend reviewing our shipping policy regularly for any updates or amendments.
Thank you for choosing our gemstones and jewelry. We appreciate your business and look forward to serving you again in the future.